Is Access Instant?
Yes. Once you have completed the registration process you will receive an email immediately with your log in information. You may want to check your "junk folder" if you do not see it right away.
Will I get a CD or manual in the mail?
No. All course materials required are online.
Can I do the course in more than one sitting?
Yes, absolutely. We encourage you to work at the course at your own pace. The system will remember where you left off and start you there the next time you login.
Can I use different computers to access the course?
Yes, this is no problem. You can access your account 24/7 from any computer that has an Internet connection.
What do I do if my password doesn’t work?
- Make sure your Caps Lock button is off, passwords are case sensitive.
- If you have logged in before, you would have been asked to change your password. If you have forgotten your new password simply click on the "Forgot my Password?" link on the student login page and your account info will be emailed to the email address you used when you first signed on.
- If you are still unable to log in please contact us using the live chat on the online campus. Our technical support staff will assist you.
Are there bulk rates?
Yes. Please see our bulk rates and contact us at AWARE-NS 1-877-LETS ACT (538-7228) for more information.
How long do I have to finish the course(s) that I have enrolled in?
There is no expiry to access the course(s) until completion.
Can I fail a course?
No. The course is set up as a self paced training course. Each module has a testing component which requires you to get a percentage of the test questions correct. If you do not achieve the percentage, you will be asked to review the module again and then you can re-challenge the module test. You cannot move onto a new module until you have successfully completed the module test. There is no limit to the number of challenges to each module test.
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